Learn More About Our Services
We are a business-class Internet provider who can deliver the speed, reliability, and support that your business requires to compete in today's marketplace.
- Fast & reliable Internet speeds
- Quick & professional installation
- Responsive technical support
- Industry Leading Service Level Agreement (SLA)
Widely regarded as one of the best support organizations in the industry, our customers experience the highest level of personalized customer service starting from their local Sales Executive to our highly skilled team of network technicians.
Understanding the critical nature of the service we provide to our customers, WiBand’s network is designed to deliver optimal performance and uptime. Combining the latest fixed wireless technology, fibre and a fully redundant core network with direct connections to many of the world’s best network and cloud providers allows us to provide the reliability and performance our customers can count on. Our network reach includes major centers such as Vancouver, Edmonton, Calgary, Red Deer, Grande Prairie, Lethbridge, Winnipeg, Regina, Saskatoon, and many surrounding areas.
What Customers Are Saying
Alta Genetics has worked with WiBand for over a decade to provide Internet services to our rural sites, supporting over 100 staff at 4 locations. WiBand has demonstrated their commitment and willingness to work towards creative solutions to our business requirements and provided a high level of service over the years.
We acquired an existing business on short notice last year. When we shopped around for a 100 Mbps fibre connection we found that fibre was not an option at our new location in Winnipeg. WiBand came up with a solution for our requirement by providing a fixed wireless to meet our needs for a 100/100 Mbps service to handle our SIP video and data network. We placed the order for service on December 11th and was promised installation by January 1st, and installation was accomplished in an amazing 5 days with service available by December 16th. Service quality has been excellent and I would not hesitate to recommend WiBand.
We’ve been using WiBand’s high-speed Internet service at our test facilities in Winnipeg for over 6 years and it’s proven to be fast and reliable. Their staff in customer service and technical support have been friendly and responsive each time we’ve contacted them. I would highly recommend them for any business that is looking for a quality Internet service.
WiBand has been providing internet backhaul to Simply Connected for over a decade. WiBand has not only provided us with competitively priced, reliable internet service for many years, but has consistently gone above and beyond the call of duty. Instead of simply sending us over usage bills as our network bandwidth increased as most other providers would, WiBand understood and supported our growth by renegotiating contracted bandwidth at competitive rates as we went along. We consider WiBand a valuable “partner” in the service we provide our customers. I would not hesitate to recommend them.
We developed a great partnership with WiBand 3 years ago and their dedication to our vlan connections is evident in the uptime of our connections. We are always pleased with the prompt service we have received. They are proactive versus reactive when it comes to any hardware issues replacing hardware prior to it failing. WiBand always keeps us up to date regarding any system updates or outages so we can plan ahead.
Our mission is to bring the fastest and most reliable Internet service to businesses across Canada which allows them to be more productive and successful.
From installation timelines to connection up-time, WiBand has a strong sense of urgency and responds to our clients faster than our competitors. We consider our clients partners and deal with them with the highest level of integrity. We build better connections—with our clients, for our clients.